FAQs

Frequently Asked Questions

Orders

Q: How do I order?
A: Browse collections, select item & size, add to cart, checkout.

Q: Payment methods?
A: Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay.

Q: Can I cancel?
A: Contact us within 12 hours at support@tmarctee.com.

Shipping

Q: Shipping time?
A: Standard 10-15 days, expedited 5-8 days. Full policy.

Q: Free shipping?
A: Yes, on orders $59+.

Q: International?
A: Yes, worldwide. Customs duties may apply.

Q: Track order?
A: Track Order page.

Returns

Q: Return policy?
A: 30-day hassle-free. Details here.

Q: Damaged item?
A: Email photos, free replacement sent.

Products

Q: True to size?
A: Yes. See Sizing Chart.

Q: Care instructions?
A: Wash inside out, cold water, mild detergent, hang dry.

More questions? Email support@tmarctee.com.